Cookie Policy

Last updated 22 March 2026

What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, work more efficiently, and to provide information to the website operator. Similar technologies — such as local storage and session storage — work in a comparable way and are covered by this policy.

How We Use Cookies

PalmFlow uses cookies and similar technologies to:

  • Keep you signed in and maintain your session securely
  • Remember your preferences and settings
  • Understand how the Service is used so we can improve it
  • Detect and prevent security threats and abuse
  • Process payments securely via our payment provider

We do not use cookies for advertising or to track you across other websites.

Types of Cookies We Use

Strictly Necessary

These cookies are essential for the Service to function and cannot be switched off. They include session cookies that keep you logged in, CSRF tokens that protect against cross-site request forgery, and load-balancing cookies. You can block these in your browser settings, but the Service will not work correctly without them.

Functional

These cookies remember your preferences and settings — such as your dashboard layout, display preferences, and notification choices — so you do not have to reconfigure them on each visit.

Analytics

We use analytics cookies to understand how users interact with PalmFlow — which pages are visited most, where users encounter problems, and how features are used. This data is aggregated and anonymized wherever possible. We use it solely to improve the Service.

Payment

Our payment processor sets cookies to identify your session during checkout and to detect fraud. These are strictly necessary for processing payments and cannot be disabled if you wish to subscribe.

Third-Party Cookies

Some features of PalmFlow use third-party services that may set their own cookies. These include:

  • Stripe — our payment provider uses cookies to detect fraud and maintain session state during checkout
  • Analytics tools — we may use a privacy-focused analytics service to understand usage patterns. This service does not track you across other sites and does not use third-party cookies for advertising.

We do not use Google Analytics, Meta Pixel, or other advertising-network trackers.

Managing Cookies

You can control and manage cookies in several ways:

Browser Settings

Most browsers allow you to refuse or delete cookies through their settings. The process varies by browser — consult your browser's help documentation. Note that blocking strictly necessary cookies will prevent the Service from working correctly.

Common Browser Controls

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Settings → Privacy & Security → Cookies and Site Data
  • Safari: Settings → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions

Opt-Out of Analytics

Where we use an analytics service, you can opt out by contacting us at support@palmflow.app and we will configure your account to be excluded from analytics collection.

Changes

We may update this Cookie Policy when we change the technologies we use or the purposes for which we use them. We will update the “Last updated” date above and, for material changes, notify registered users by email.

Contact

For questions about our use of cookies: